Burn Candle Company accepts payments through Burncandle.co, Etsy, and Shopify POS, all secure payment gateways.
Burn Candle Company ships USPS Priority Mail or USPS Priority Mail Flat Rate, both take usually 2-4 days. If you need a quicker option, please reach out to us before you submit your order.
Refunds or Exchanges
If you receive your product and you are not happy with it, please let us know. If you do not receive your product, please reach out and let us know so that we can find out why and either refund your purchase or send you something else of your choosing.
Bulk or Wholesale Orders
For orders of 100 or more, Burn Candle Company needs at least 10 days to turn the product around. If you have any questions, please reach out to us.
Occasionally, Burn Candle Company will hold contest for customer and social media followers. We choose the winner at random through a random number generator found here. If there is ever a question or concern about how a winner is chosen, please reach out to us.
If you have any additional questions, please email Burn Candle Co. at firstname.lastname@example.org
NEVER MISS A NEW FRAGRANCE
Join our mailing list to get first dibs on fragrance launch notifications, exclusive discount offers and all sorts of fun news. Plus you can keep track of when/where you can find our crew in the wild.